Helpdesk & Remote PC
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers.
MSN Spy Monitor spy software can secretly record all MSN Messenger, Windows Live Messenger and Windows Messenger's incoming and outgoing chat text messages. It runs in a complete invisible mode. It also can block unwanted peoples, and filter message content with pre-set keywords. Additionally it can Send logging reports in text format to a pre-set email box.
Power Spy Works in stealth mode, silently and smoothly. It can secretly record user's all computer activities and internet activities, such as email, instant message (MSN and Yahoo Messenger), keystrokes, screenshots, websites visited, searching keywords, file or program downloaded, etc. It also can block unwanted or harmful websites,, block chat conversations from unwanted people. Additionally it can Send logging reports to a pre-set mail box.
Power Spy Works in stealth mode, silently and smoothly. It can secretly record user's all computer activities and internet activities, such as email, instant message (MSN and Yahoo Messenger), keystrokes, screenshots, websites visited, searching keywords, file or program downloaded, applications used, etc. It also can block unwanted or harmful websites, filter searching keywords, block chat conversations from unwanted people.
Power Keylogger Works in stealth mode, silently and smoothly. It can log all typed keystrokes with program window caption and time stamp, including user name and password. It also can automatically captures screenshots of entire desktop at set intervals. Additionally it can Send logging reports in text format to a pre-set email box.
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Yahoo Messenger Spy Monitor spy software can secretly record all version of Yahoo Messenger's incoming and outgoing chat text messages. It runs in a complete invisible mode. It also can block unwanted peoples, and filter message content with pre-set keywords. Additionally it can Send logging reports in text format to a pre-set email box.
Mail Spy Monitor can log all emails read in Microsoft Outlook 2000/XP/2003/2007, Microsoft Outlook Express 5/6, Windows Vista WinMail and Incredi Mail. it also can Send logging reports in text format to a pre-set email box.
Instant Monitor allows you to monitor employee's activities on all network computers, such as email, instant message, keystrokes, FTP file transfer, websites visited, applications used, etc. Instant Monitor also can log file operations on employee's computer, such as copy, delete, create, rename, open, copy file to removable disk, etc. Send alarm to console computer when employee do a file operation on removable disk
