Helpdesk & Remote PC
Yahoo Messenger Spy Monitor spy software can secretly record all version of Yahoo Messenger's incoming and outgoing chat text messages. It runs in a complete invisible mode. It also can block unwanted peoples, and filter message content with pre-set keywords. Additionally it can Send logging reports in text format to a pre-set email box.
Mail Spy Monitor can log all emails read in Microsoft Outlook 2000/XP/2003/2007, Microsoft Outlook Express 5/6, Windows Vista WinMail and Incredi Mail. it also can Send logging reports in text format to a pre-set email box.
Instant Monitor allows you to monitor employee's activities on all network computers, such as email, instant message, keystrokes, FTP file transfer, websites visited, applications used, etc. Instant Monitor also can log file operations on employee's computer, such as copy, delete, create, rename, open, copy file to removable disk, etc. Send alarm to console computer when employee do a file operation on removable disk
Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
MediaHeal for Diskettes retrieves files from corrupted floppy disks. MediaHeal for Diskettes scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. MediaHeal for Diskettes supports all kinds of floppy disks. Restores the complete folders tree structure including subfolders and files within. MediaHeal for Diskettes supports long and localized file names.
Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips. Version 1.75 adds keyword navigation and special application ehancements for usability.
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM).
